Shipping Policy
Order preparation and delivery.
Last updated: October 13, 2026
Processing your order
Orders are normally prepared within 2–4 business days. Holidays and unusually high demand may extend preparation. Processing is separate from carrier transit time.
Delivery services and costs
Available services and shipping charges depend on the destination and order. Review the options offered at checkout. Delivery estimates depend on carrier conditions and are not guaranteed arrival dates.
Tracking and multiple parcels
Tracking is provided where available after the parcel enters carrier handling. Multiple items may be shipped in separate packages; check each tracking reference supplied.
Address accuracy
Provide a complete address and valid contact details. Report errors immediately. A correction may not be possible after fulfillment has progressed.
Delays and customs
Weather, transport disruptions and customs may affect delivery. International orders may incur destination-country duties or import charges where applicable.
Delivery concerns
Email service@lurvexa.com with your order number if a parcel is substantially delayed, missing or damaged. Retain packaging and relevant photographs for review.
Protecting eyewear on arrival
Open the package carefully and check the frame, lenses and included items against your order. Keep the shipping materials until you have inspected the sunglasses.
Planning for an event
If you need sunglasses for a trip or particular date, allow time for both preparation and transit. Contact us before ordering if you need clarification about a displayed estimate.
Changes before shipment
Requests to change an item or address depend on the current fulfillment stage. Customer support will advise what is possible for the order.