Effective Date: December 31, 2025

This Privacy Policy describes how Lurvexa LLC (“we,” “us,” or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from https://lurvexa.com (the “Site”).

1. WHO WE ARE

Lurvexa LLC is an online retailer specializing in armchairs. Company Name: Lurvexa LLC Website URL: https://lurvexa.com Contact Email: support@lurvexa.com Contact Phone: +1 (603) 497-4811 Full Address: 3675 W 16th Ave, Hialeah, FL 33012, US

2. INFORMATION WE COLLECT

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information.”

A. Device Information

  • Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: Shared with our processor WooCommerce, and potentially with third-party analytics providers.
  • Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

B. Order Information

  • Purpose of collection: To provide products or services to you, fulfill our contract, process your payment information, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection: Collected from you.
  • Disclosure for a business purpose: Shared with our processor WooCommerce, payment processors (Visa, Mastercard, Amex), shipping carriers, and other service providers as necessary to fulfill your order.
  • Personal Information collected: Name, billing address, shipping address, payment information (including credit/debit card numbers), email address, and phone number.

C. Customer Support Information

  • Purpose of collection: To provide customer support.
  • Source of collection: Collected from you.
  • Disclosure for a business purpose: May be shared with our platform provider WooCommerce or other service providers to resolve your inquiries.
  • Personal Information collected: Name, email address, phone number, and details of your inquiry.

3. HOW WE USE YOUR PERSONAL INFORMATION

We use your Personal Information to provide our services to you, which includes:

  • Operating the Site
  • Processing your orders and payments
  • Shipping your products
  • Communicating with you about your orders, products, services, and promotional offers
  • Screening orders for potential risk or fraud
  • Improving our Site and services
  • Complying with legal obligations

4. SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us provide our services and fulfill our contracts with you, as described above. These third parties may include:

  • Service Providers: We use WooCommerce to power our online store. You can read more about how WooCommerce uses your Personal Information here: [WooCommerce Privacy Policy – generally linked to Automattic/WordPress.com privacy policy, but specific WooCommerce terms may exist for merchants]. We also use other service providers for payment processing, shipping, and analytics.
  • Payment Processors: Your payment information is securely processed by third-party payment gateways (e.g., Stripe, PayPal depending on specific integrations) for credit/debit card transactions (Visa, Mastercard, Amex). We do not directly store your full credit card details on our servers.
  • Shipping Carriers: We share your shipping address and contact details with shipping carriers (e.g., FedEx, UPS, USPS) to deliver your orders within the United States.
  • Analytics Providers: We use analytics services to help us understand how our customers use the Site.
  • Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

5. YOUR RIGHTS

You have the following rights regarding your Personal Information:

  • Right to Access: You have the right to request access to the Personal Information we hold about you and to ask that your Personal Information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
  • Right to Opt-Out of Marketing: If you are a US resident, you may have the right to opt-out of certain disclosures of your personal information. You can opt-out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or by contacting us.
  • Right to Erasure (Deletion): You can request that we delete the Personal Information we hold about you, subject to certain exceptions.
  • Right to Data Portability: You have the right to request a copy of your Personal Information in a commonly used and machine-readable format.

To exercise any of these rights, please contact us at support@lurvexa.com or +1 (603) 497-4811. We will respond to your request within a reasonable timeframe, as required by applicable law.

6. DO NOT TRACK

Please note that we do not alter our data collection and usage practices when we detect a “Do Not Track” signal from your browser, as there is no consistent industry understanding of how to respond to Do Not Track signals.

7. DATA RETENTION

When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to erase this information.

8. SECURITY OF YOUR PERSONAL INFORMATION

We are committed to protecting the security of your Personal Information. We use a variety of industry-standard security technologies and procedures to help protect your Personal Information from unauthorized access, use, or disclosure. These measures include using secure server software (SSL), firewalls, and data encryption. We also limit access to your personal information to authorized employees and service providers.

9. COOKIES AND SIMILAR TECHNOLOGIES

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information about how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services:

  • Strictly Necessary Cookies: Essential for the Site to function correctly.
  • Performance and Functionality Cookies: Used to enhance the performance and functionality of our Site but are non-essential to their use.
  • Analytics and Customization Cookies: Collect information that is used either in aggregate form to help us understand how our website is being used or how effective our marketing campaigns are, or to help us customize our website for you.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible. Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this page and update the “Effective Date” at the top of this policy. Your continued use of the Site after any changes indicates your acceptance of the revised policy.

11. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@lurvexa.com or by mail using the details provided below:

Lurvexa LLC 3675 W 16th Ave, Hialeah, FL 33012, US Customer Service Hours: Monday-Friday 9AM-5PM EST