This Privacy Policy describes how Lurvexa LLC (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from https://lurvexa.com (the “Site”).
1. Who We Are
Company Name: Lurvexa LLC
Website: https://lurvexa.com
Email: support@lurvexa.com
Phone: +1 (603) 497-4811
Address: 3675 W 16th Ave, Hialeah, FL 33012, United States
Lurvexa LLC operates as an online retailer selling physical furniture products within the United States.
2. Personal Information We Collect
We collect personal information to operate our website, process orders, provide customer support, and comply with legal requirements.
A. Device Information
Purpose:
To load the Site properly, improve performance, and analyze usage.
Collected Automatically:
IP address, browser type, time zone, cookie data, pages viewed, and interaction data.
Shared With:
Website platform providers (WooCommerce/WordPress) and analytics services.
B. Order Information
Purpose:
To process payments, fulfill orders, arrange shipping, communicate with customers, prevent fraud, and maintain records.
Collected From You:
Name, billing address, shipping address, payment details (processed securely), email, and phone number.
Shared With:
- Payment processors (Visa, Mastercard, American Express, Klarna where applicable)
- Shipping carriers
- E-commerce and fraud-prevention services
⚠️ We do not store full credit or debit card numbers on our servers.
C. Customer Support Information
Purpose:
To respond to inquiries and provide support.
Collected From You:
Name, contact details, and communication history.
3. How We Use Your Personal Information
We use your personal information to:
- Operate and maintain our website
- Process and deliver orders
- Communicate order updates and service messages
- Provide customer support
- Prevent fraud and unauthorized transactions
- Improve our products and services
- Comply with legal obligations
4. Sharing Your Personal Information
We share personal information only when necessary, including with:
- E-commerce platforms (WooCommerce)
- Payment providers (including Klarna for Buy Now Pay Later transactions)
- Shipping carriers (USPS, UPS, FedEx, or similar)
- Analytics providers
- Legal authorities, when required by law
🚫 We do NOT sell your personal information.
5. Your Privacy Rights (United States)
Depending on your location, including California residents, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications
- Request data portability
To exercise your rights, contact us at:
📧 support@lurvexa.com | 📞 +1 (603) 497-4811
We will respond within the timeframe required by applicable law.
6. Do Not Track
Our Site does not currently respond to “Do Not Track” browser signals, as there is no uniform industry standard for handling them.
7. Data Retention
We retain order and account information for record-keeping, legal, and business purposes unless you request deletion, where legally permissible.
8. Data Security
We use industry-standard security measures including SSL encryption, secure servers, and restricted access to protect your personal information. While no system is 100% secure, we take reasonable steps to safeguard your data.
9. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Ensure site functionality
- Improve performance and analytics
- Customize user experience
You can manage or disable cookies through your browser settings. Disabling cookies may affect website functionality.
10. Children’s Privacy
Our Site is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. Contact Us
For questions or privacy-related requests, contact us:
Lurvexa LLC
📧 support@lurvexa.com
📞 +1 (603) 497-4811
📍 3675 W 16th Ave, Hialeah, FL 33012, United States
🕘 Monday–Friday, 9:00 AM – 5:00 PM (EST)